Privacy Policy
Last updated: 12 March 2026
Bizsec handles company records, shareholder and director information, signature workflows, and the operational data that keeps corporate secretarial teams moving. This policy explains how we manage that responsibility as a Singapore software provider.
1. Scope
This Privacy Policy describes how Interlinked Global Pte Ltd collects, uses, discloses, stores, and protects personal data when you access the Bizsec website, create an account, use the Bizsec application, submit a contact enquiry, or otherwise communicate with us about the Service.
Bizsec is a business software product designed for corporate secretarial firms and the teams that manage client entities. Where customers upload or manage records through the platform, they remain responsible for ensuring that they have an appropriate basis to collect and use the personal data contained in their workspaces.
2. Categories of personal data we collect
The information we collect depends on how you engage with Bizsec, the features you use, and the information your organisation chooses to store in the platform.
- Account and workspace details, including names, email addresses, login credentials, team membership, role assignments, and audit information relating to account access.
- Operational records entered into the Service, including entity data, UEN numbers, shareholder and director details, identification references, shareholding records, and compliance reminder data.
- Documents and signature workflow data, including uploaded files, signatory names, email addresses, timestamps, document events, and status information generated through our DocuSeal integration.
- Commercial and support information, such as enquiries submitted through our website, account registrations, product feedback, and support correspondence.
- Technical and security information, including IP address, browser and device data, log files, session cookies, request metadata, and diagnostic information reasonably necessary to operate and protect the Service.
3. Why we use personal data
We use personal data only where reasonably necessary to provide the Service, manage customer relationships, secure the platform, improve product performance, or comply with legal and regulatory requirements.
- To create and administer accounts, authenticate users, manage permissions, and maintain team workspaces.
- To host company records, generate reminders, support document workflows, and deliver the core entity, register, shareholding, and compliance features of Bizsec.
- To send service messages such as verification emails, security notices, operational announcements, billing communications, and product support responses.
- To monitor system health, detect abuse, prevent unauthorised access, investigate incidents, enforce our terms, and protect the confidentiality and integrity of customer data.
- To understand product usage at an operational level, fix defects, improve usability, prioritise roadmap decisions, and support onboarding or migration work requested by customers.
- To comply with applicable law, respond to lawful requests from regulators or authorities, and establish, exercise, or defend legal claims where required.
4. When we share or disclose data
We do not sell personal data. We disclose data only where necessary to operate Bizsec, where a customer instructs us to do so, or where disclosure is otherwise required or permitted by law.
- Infrastructure and hosting providers that help us deliver the Service, such as Supabase for application data and authentication, Amazon Web Services for document storage, Vercel for hosting, and DocuSeal for electronic signature workflows.
- Professional advisers, auditors, insurers, or service providers engaged to support legitimate business operations, provided that they are subject to appropriate confidentiality and data handling obligations.
- Customer-authorised recipients, including team members, directors, shareholders, signatories, or other participants selected by the customer when documents are prepared, shared, or sent for review or signing.
- Courts, regulators, law enforcement agencies, or other parties where disclosure is necessary to comply with law, prevent fraud or abuse, protect rights and safety, or respond to a valid legal process.
- A prospective or actual purchaser, investor, or transaction counterparty if we undergo a corporate restructuring, investment, merger, acquisition, or asset sale, subject to appropriate confidentiality protections.
5. International transfers
Bizsec is operated from Singapore, but some of our service providers may process data in other jurisdictions. Where personal data is transferred outside Singapore, we take reasonable steps to ensure that recipients provide a standard of protection comparable to that required under Singapore law.
These steps may include contractual safeguards, vendor due diligence, access restrictions, and limiting cross-border transfers to providers that are necessary for hosting, storage, communications, or signature workflows.
6. How we safeguard your information
We implement administrative, technical, and organisational safeguards that are designed to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
- Encrypted transport for data transmitted to and from the Service using HTTPS and other standard security controls.
- Role-based access controls, workspace scoping, and operational measures intended to limit access to authorised users and service personnel who need it for legitimate purposes.
- Audit and logging capabilities, incident response practices, and security reviews intended to identify unusual behaviour and reduce misuse or exposure of sensitive records.
- Controlled document access patterns and vendor-managed security features for the infrastructure we rely on, including storage and signature providers.
No platform or transmission method is entirely risk-free. Customers should also maintain appropriate internal access controls, review signatory permissions carefully, and avoid sharing credentials between users.
7. Data retention and deletion
We retain personal data for as long as reasonably necessary to provide the Service, maintain business records, comply with legal obligations, resolve disputes, enforce our agreements, and support limited backup, recovery, or audit requirements.
Retention periods may vary depending on the nature of the record, the workspace configuration, customer requests, and whether the data is required to support ongoing subscriptions, security investigations, or legal obligations. When data is no longer required, we will delete it, anonymise it, or place it beyond ordinary operational use, subject to technical and legal constraints.
8. Access, correction, and other requests
Subject to applicable law, you may request access to personal data we hold about you, ask us to correct inaccurate information, withdraw consent where consent is the basis of processing, or request deletion or restriction in appropriate circumstances.
Where Bizsec processes personal data on behalf of a customer within that customer's workspace, we may ask you to direct your request to the relevant customer organisation first so that it can assess and instruct us on the request. We may need to verify identity before acting on any request.
10. Changes to this policy and how to reach us
We may update this Privacy Policy from time to time to reflect product changes, legal developments, or operational updates. When we do, we will publish the revised version on this page and update the effective date shown above. Material changes may also be communicated through the Service or by email where appropriate.
Questions, requests, or concerns about this Privacy Policy may be sent to hello@bizsec.io. If you are making a data access or correction request, please include enough information for us to identify your account or your relationship to the relevant customer workspace.